FAQs

How are your items shipped?
All items are shipped in cardboard packaging and internally protected to prevent scratching. An extra sheet of cardboard is inserted into the packaging to give added rigidity.

Mugs are shipped bubble-wrapped in white smashproof mug boxes.

What size are your mugs?
The mugs are standard 10/11oz. Approximate dimensions are 9.5cm in height by 8.2cm in diameter.

How soon will I receive my order?
I aim to ship items as soon as I can. Usually, this is within 1-3 days for mugs and mousepads excluding weekends. Please bear with me if there is an extra day or two's delay depending on my real job workload and whether it is a weekend. Of course, during any holiday period delays can be expected.

UK Orders
All UK orders for prints, mugs and mousepads are shipped by Royal Mail and usually arrive 2-3 days after shipping.

Overseas Shipping
Overseas (non-UK) orders are shipped mostly via Royal Mail International Standard shipping. Bulkier multiple items are usually shipped by courier. 

Do you store or process my credit card details?
No. I absolutely do not store or even see any credit card information on my site whatsoever. None. Zero. Nada. Zilch! Did I mention that no credit card details are stored on my site?

All transactions on this site are processed via Paypal. Your credit card details are never stored on any database I hold and so are completely safe. You never need to give any credit card information directly to me when purchasing items. Again, all payments are processed by PayPal off-site.