FAQs

How are your items shipped?
All aluminium prints are shipped in cardboard packaging and internally protected in acid-free tissue paper to prevent scratching. An extra sheet of cardboard is inserted into the packaging to give added rigidity.

Mugs are shipped bubble-wrapped in white smashproof mug boxes.

How are your images produced?
These prints are created using a thermal sublimation process, chemically bonding the image, using heat and pressure on to a 0.7 to 1 mm thick aluminium plate, creating a vibrant, long-lasting and tough finish. 

How soon will I receive my order?
I aim to ship items as soon as I can. Usually, this is within 1-3 days for mugs and mousepads excluding weekends. Please bear with me if there is an extra day or two's delay depending on my real job workload and whether it is a weekend. Of course, during any holiday period delays can be expected.

UK Orders
All UK orders for prints, mugs and mousepads are shipped by Royal Mail and usually arrive 2-3 days after shipping.

Overseas Shipping
Overseas (non-UK) orders are shipped mostly via Royal Mail International Standard shipping. Bulkier multiple items are usually shipped by courier. 

Do you store or process my credit card details?

No. I absolutely do not store or even see any credit card information on my site whatsoever. None. Zero. Nada. Zilch! Did I mention that no credit card details are stored on my site?

All transactions on this site are processed via Paypal. Your credit card details are never stored on any database I hold and so are completely safe. You never need to give any credit card information directly to me when purchasing items. Again, all payments are processed by PayPal off-site.